

We welcome business from all countries of the world.
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Return Policy
Buyer seeking to return merchandise must call seller’s customer service department at 1-888-674-6657 or e-mail returns@orionrepair.com to secure a Return Authorization Number. No returns shall be accepted without a Return Authorization Number. Returns without prior approval of Customer Service will be refused and no credit shall be given. Returns are subject to a restocking fee except for shipping error or defective merchandise.
Returns on invoice to 90 days: (a) Returns due to shipping error or defective merchandise: All defective merchandise must be returned to the Port Orchard, Washington warehouse. The Buyer will receive a full refund (including applicable freight) provided the Merchandise is returned to the Seller within 90 days of original ship date; (b) New Customer trying new merchandise: Seller’s new customers may return unopened merchandise within 90 days of their first order. Buyer is responsible for all return shipping charges and a 30% restocking fee will be applied. No credit shall be given for opened, partially used or damaged merchandise. (c) Sales on all training course materials, due to the proprietary and intellectual property contained within, are final. Each training course comes with 3 years of Free Re-Training support included. Each training course comes with 3 years of Free Telephone Support. Each training course comes with 10 years of e-mail support.
Returns 90 to 180 days of invoice: No returns are accepted on Medical Exam Grade gloves past 90 days. On other merchandise, Buyer is responsible for all return shipping charges and a 50% restocking fee will be applied.
Returns after 181 days of invoice: No returns will be accepted after 181 days on any merchandise.
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Shipping & Delivery Policy
Items ordered through the website are shipped United States Priority Mail, US Mail Ground, UPS Ground, or FedEx Ground for domestic orders. A street address is required for delivery. Merchandise will be delivered via standard ground transportation, which takes 2-6 business days. Processing time for in stock items is approximately 1-2 business days. You should be able to expect delivery within 10 business days .
Shipping & Delivery
We try to ship every order as quickly as possible. Currently, we can only ship within the contiguous U.S., Alaska and Hawaii.
Delivery Times
Delivery times vary. In general, you should be able to expect delivery within 10 business days.
Always inspect your package for damage before signing for the delivery. If the package is damaged but the merchandise looks unaffected, note the damage on all delivery receipts before signing and contact us at 360-551-1615.
Backorders
If an item is on backorder we will notify you via e-mail.
Refused Order
If you refuse an order you will be credited less shipping charges after the merchandise is received in our warehouse.
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Privacy & Security Policy
Privacy Policy
Any personal information that you may share with us is only made available outside our business as necessary to complete your order(Verisign, USPS, FedEx, UPS) and is not otherwise distributed.
In order to ship and track merchandise, we may make your name and address available to United States Postal Service(USPS), FedEx, or the United Parcel Service.
Security Policy
Since www.orionrepair.com went live almost two decades ago, there has never been a confirmed case of fraud reported by our customers as a result of shopping with us. Since we use Verisign and PayPal as our payment processor, we never collect or have access to your financial information. Your transactions are secured by a Verisign or PayPal, which are considered some of the best e-commerce gateways in the world.
We go to great lengths to keep your financial information private and safe. All credit transactions occur in a secure area of our site, to protect you from any loss, misuse or alteration of information collected.
Our transactions are handled by Verisign, for more information, see their security policy.
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We repair all
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makes & models.
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High Speed
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Slow Speed
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Adec FG, Jacobs
All Japanese Types
Alpha-Air Push Buttons
Alpha-Light, Push Buttons
Banner, Bowen Standards
Bien Air Models
Borden Airotor, Silencer
Champion (Champ-Air)
Healthco Push and Swivel
Impact-Air Surgical Models
KaVo Contact-Air, Jacobs Models
KaVo Bella-Torque, Push Buttons
KaVo 632-642B and 630-640B
KaVo Super-Torque, Push Buttons
Kinetic, Push Buttons
Lares Standard, Push Buttons
Lynx 333 Std, Grip-Lock
Micro Motors - LHS Series
Midwest Airdrive 400, Compact
Midwest 8000, 8000i
Midwest (PEDO) Miniature
Midwest Quiet-Air Std, Lever
Midwest In-Sight Std, Lever
Midwest Tradition Std, Lever
Mytee and Mini Micron
NSK Mach-Lite, Push Buttons
Pana-Air, New Sigma Models
Phatelus I and II, Push Buttons
Ritter Accutorq
Sabra Surgical
Safco Models, Safco Surgical
Schein Master, Classic Models
Schein Precision Torque
Siemens ML/SL, Push Buttons
Star 430K/430SWL, Push Buttons
Star Futura I and II, Concentrix
Star Ultra, Vista Models
Ultra Push, Ultra Lock
W&H Models
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All Belt Driven Models
All Japanese Types
American Eagle
Aristocrat (Healthco)
Bien Air
Champion (Little Guy)
Coastal Little Guy
Densco A.F.B.
Dentaire Lowspeed
Hygeia Prophy Motors
Kent Lowspeed
KaVo 181 Series, 182 Model
KaVo 2300 INTRAflex Lux Series
KaVo: all other models
Lynx Model
Medidenta
Megatorq
Micro Mega
Micro Motors - All LHS / SLS Models
Micromite
Midwest Rhino
Midwest Shorty
Midwest Tru-Torc I and II
NSK TN-10, NSK TN-20
NSK TN-103/203 Motors
NSK EX-103/203 Motors
Patterson Motors
Ritter Torqmaster
Sabra Lowspeed
Safco TN-102 / TN-10
Schein Master Torque
Star Titan 5K, 20K
Volvere-8
W&H Motors
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